Privacy Policy

Effective date: October 27, 2025

Who we are

NW Expert Builders (“we,” “us”). Email: Info@nwexpertbuilders.com • Phone: (206) 825-4153 • Address: 4832 S Bateman St, Seattle, WA 98118

Information we collect

• Contact details (name, phone, email, address/city/ZIP).
• Project info (service requested, estimates, invoices).
• Messages and media you send (calls, texts, emails, photos).
• Website data (IP, device/browser, pages viewed, cookies).
• Job applicant info if you apply.

How we use it

• To provide quotes, schedule work, and deliver service/support.
• To send reminders and updates (call, text, email).
• To improve our website and marketing.
• To comply with law and prevent fraud.

Text messages (SMS)

By giving us your mobile number and opting in, you agree to receive texts about estimates, scheduling, and occasional promos. Message & data rates may apply. Reply STOP to opt out, HELP for help. Consent isn’t required to buy.

Emails

We may send transactional emails (estimates, invoices). Marketing emails include an unsubscribe link.

Cookies & ads (including Meta)

We use cookies and similar tech for site performance and analytics. We may use Meta (Facebook/Instagram) Pixel/Conversions API, Google, and similar tools to measure ads and show relevant offers. You can control ads in Facebook/Instagram settings and your browser/device settings.

Sharing

We share info with trusted service providers (hosting, analytics, ads, communications, payments). We may share if required by law or during a business transfer. We don’t sell personal info for money.

Your choices & rights

• Opt out of texts (reply STOP) and marketing emails (unsubscribe link).
• Ask to access, correct, or delete your info: Info@nwexpertbuilders.com.
• Some locations give additional rights (e.g., opt out of targeted ads). Contact us to request.

Security & retention

We use reasonable safeguards; no system is 100% secure. We keep data only as long as needed for services and legal reasons.

Children

Our services aren’t for children under 13.

Meta data deletion

If you submitted info via Facebook/Instagram (including Lead Ads) and want it deleted, email Info@nwexpertbuilders.com with subject “Meta Data Deletion.” You can also manage data in your Meta account settings. (Optional: add a page /privacy/data-deletion with these instructions.)

Changes

We may update this policy. We’ll post the new date here.

Contact

NW Expert Builders
4832 S Bateman St, Seattle, WA 98118
(206) 825-4153
Info@nwexpertbuilders.com